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Commitment to Improve Services and Added Value for Customers, WSBP Successfully Achieves Good Performance in Early 2024

Jakarta, March 2024. It was recorded that until January 2024, PT Waskita Beton Precast Tbk (WSBP) had recorded a new contract value of IDR 217,75 billion with dominance in external contracts, both BUMN/BUMD, government and private, amounting to 97,5%, including the Serang Toll Road Construction Project – Panimbang Section III, Jakarta LRT Phase 1B Project (Velodrome – Manggarai), Mbay Dam Construction Project, Bayung Lencir Tempino Toll Road Project Section 1, and other projects.

Meanwhile, 2,5% of Waskita Group's internal contract proceeds came from the Cimanggis Cibitung Section 2 Toll Road Project, the Palu IV Bridge Reconstruction Project, the ASN 3 IKN Flats Project, and other projects at IKN.

This acquisition exceeds the NKB target in January 2024 of IDR 72,5 billion. Of the total new contracts obtained, IDR 124,3 billion came from sales of Precast products.

WSBP has achieved various achievements regarding the company's performance with the support of qualified resources, where WSBP has sales areas spread across various strategic areas in Indonesia.

Currently WSBP has 5 sales areas which are the door to obtaining Precast and Readymix supply contracts for new projects, namely Sales Area 1 (Aceh, North Sumatra, Riau, Riau Islands, West Sumatra, Palembang, South Sumatra, Bangka Belitung, Jambi, Bengkulu, and Lampung), Sales Area 2 (DKI Jakarta, Banten, West Java, as well as area representatives overseas), Sales Area 3 (Central Java, DI Yogyakarta, East Java, Bali, West Nusa Tenggara and East Nusa Tenggara), Sales Area 4 (Kalimantan), and Sales Area 5 (Sulawesi, Maluku Islands and Papua).

Fandy Dewanto, Vice President of Corporate Secretary stated that the entire sales area is supported by production from 9 plants and more than 22 batching plants spread across Indonesia. "We are keen to see opportunities and this sales area support strengthens WSBP's commitment to provide excellent service to all customers/project owners," he said.

Furthermore, as an implementation of improving services to customers, WSBP is transforming to build a comprehensive digital ecosystem in the company's business lines and every company operational activity. This big goal is supported by one of the pillars of the company's business transformation, namely Technology & Digitalization.

"WSBP is digitizing and developing marketing channels such as Halo WSBP, website and microsite," he said. Via Hello WSBP (https://halo.waskitaprecast.co.id/), customers can access information about WSBP including contact sales area, e-procurement, products and projects, company profile, WSBP social media, and other features.

On the corporate website (www.waskitaprecast.co.id), WSBP displays product specifications and interested parties can order the desired product. Through this website, WSBP also builds information openness and transparency, where the public can access the 3D BIM Product Microsite (https://free3dbim-produkwsbp.com/) which makes it easier for potential customers to find out which products are suitable for the project before deciding to order the product.

"With this marketing channel, WSBP can encourage increased sales and improve company branding, thereby increasing the potential for obtaining potential tenders buyer"said Fandy.

With good results at the beginning of this year, WSBP will continue to ensure quality testing of all the products we sell in accordance with procedures and reach the Domestic Component Level (TKDN). Not only that, excellent service to customers can be seen from the increase in scores customer commitment from 80,17% (2022) to 83,12% (2023). "We will continue to improve service to customers by producing products with good quality, timely delivery and quick response to customer requests," he said.

In the future, the company will focus on improving product knowledge to customers or potential customers and provide the best service to create added value for customers who use WSBP products.

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